There may be times during the school year when a parent or guardian needs to contact a District staff member with a concern. District 45 has established a clear communication pathway for a parent or guardian to follow in order to receive help with his or her concern. The starting point is to share the concern with a teacher. The teacher must respond to the parent or guardian within two days of the initial contact. The chart below shows the exact progression of steps in the District’s communication pathway that will lead to a successful resolution. Please use this chart when you need to contact a District staff member with a concern.
The teacher will respond to the concern within two school days.
Elementary School: Contact the classroom teacher.
Middle School: If the concern involves one teacher, contact that teacher.
If the concern involves multiple teachers, contact the grade level team leader.
Resolution. UNRESOLVED? step 2
The Building Administrator will respond to the concern within two school days.
Resolution UNRESOLVED? step 3
To contact a teacher, principal, or assistant principal, please call the school’s main office.
Ardmore Elementary School – (630) 516-7370
Jackson Middle School – (630) 516-7600
Jefferson Middle School – (630) 516-7800
North Elementary School – (630) 516-7790
Schafer Elementary School – (630) 516-6500
Stevenson Elementary School – (630) 516-7780
Westmore Elementary School – (630) 516-7500
York Center Elementary School – (630) 516-6540
The Administrator contacted will respond to the concern within two school/business days.
Resolution UNRESOLVED? step 4
To contact the Superintendent, an Assistant Superintendent, or a Board of Education Member, please contact the District’s central office.
District 45 Central Office – (630) 516-7700